Smart Hospital


Consultation Via Video Call / Audio / Chat
Smart Investigation
AI Chatbots & Kiosk
Smart Card & Smart Billing
Home Sample Collection
Healthcare At Home

How does being a smart hospital help us serve you better?

Safe & Secure
Reduced Errors
Saves Time
Integrated Information

Smart Registration

The technology helps you to bypass long queues and instantly register yourself, without stepping out of your home.

Various features of the smart registration service include:

  • Website- Appointment tab- WhatsApp – chatbot
  • Mobile App
  • Calling accord 24x7 via SMS, WhatsApp and phone call
  • Self-registration Kiosk with payment option
  • Billing counter– Adhaar card - Thumb impression – Face recognition

Smart Health ID will be enabled at the time of registration

Smart health ID is a digital version of your clinical information that includes your prescriptions, test results, OPD, IPD, Vaccination details etc. With your smart health ID, you can access your medical records any time, from any corner of the world, and even share these with another doctor for a second opinion. 

Smart Billing

The contact-less billing facility at various counters can be done via prepaid smart cards, allowing you to clear your hospital bills without any hassle or inconvenience. Payment through Smart card enables cashless transactions in the hospital premises

Smart appointment booking

Book an appointment with the doctor of your choice, from the comfort of your home, without having to stand in long queues and wait for hours. You can easily visit the appointment tab or book via WhatsApp or with the help of Chabot

Smart pharmacy

Smart pharmacy service aims at optimizing your time by allowing you to purchase your medicines instantly, without standing outside the pharmacy in long queues. As soon as you are done with your consultation, a copy of your prescription will be shared with the pharmacy and by the time you reach there, your medicines will be ready. You can even get your medicines delivered to your doorstep, by uploading your prescription and paying the amount.

Smart investigations

You can just book the investigation online and avail of the home sample collection facility, at your convenience. Even if it skips your mind, our automated message reminder will send notifications to make sure that you are prepared at the time of your sample collection. Once the investigations are done, you will get your reports on WhatsApp and your email id.

Smart imaging

At Accord Superspeciality Hospital, we have a tie-up with GE to integrate AI in the equipment. This allows our team to predict and diagnose any condition or ailment with added precision and without unnecessary delay. This helps us to devise a personalized treatment protocol for the patients by helping us to track their parameters and estimate the risks involved.

AI can also help to generate a much detailed report thereby enabling the doctors to maintain a robust reporting workflow.

Smart Health Delivery

Smart health delivery includes smart systems for effective healthcare management. These include:

  • AI-based systems for keeping a track of the whole patient journey, from the diagnosis to the treatment and discharge
  • AI-based applications to improve health care delivery, allowing patients to file their complaints, and share their feedback which is then analyzed with the help of artificial intelligence software


Accord employs a new branch of telemedicine in which telecommunication systems are used to transmit radiological images from one location to another. Interpretation of all non-invasive imaging studies, such as digitized X-Rays, CT, MRI, Ultrasound etc, can be carried.

Smart healthcare at home

Keep your loved ones safe with our Smart Care and Smart technology

  • Tele Consultation
  • Nursing At Home
  • Physiotherapy at Home
  • Wellness at Home
  • ICU at Home
  • Home collection of samples
  • Medical Equipment at Home
  • Medicine at Home
  • Pick & Drop (Ambulance Service)
  • Minor procedures (catheterization, injections) at home


Kiosks are installed in all corners for better accessibility and patient convenience. They provide all necessary information related to different hospital services like OPD timings, health packages, patient feedback and other important data.

Computer on Wheel

In order to streamline the medical services of the hospital and provide better care to the patients, the service of computers on wheels has been introduced in Accord. This vital equipment helps in streamlining the workflow for the healthcare providers, reduce the possibility of errors, improve patient safety and promotes patient engagement.


Our trademark Centricity High Acuity Critical Care offers complete 360 degrees of actionable clinical insights to support critical medical decisions with an integrated suite of user-friendly ICU management solutions that provide proven strategies to help us improve the quality of care by reducing the risk of errors, and ensuring time and cost optimization in the Intensive Care Unit (ICU).

AI-based Chatbots

Our augmented reality-based intelligent chatbots enhance the software and system power of the hospital. The smart application compliments the expertise of our physicians, making us India’s one and only smart hospital.

Tele and video consultation

With the aim of facilitating the reach of our medical services beyond the hospital premises, we offer video and teleconsultation facilities for patients, thereby enabling them to get uncompromised care and guidance while sitting in the comfort of their homes.

Digital prescriptions

We offer detailed digital prescriptions of your consultation on your phones via WhatsApp and email. This makes it easier to access your prescriptions and is also helpful in case you plan to see another doctor for a second opinion.

Order medicines & tests online

Once you receive your online prescription, you can easily order your tests and medicines, without having to wait in long queues. This will help you in getting your tests done without unnecessary hassle and delay.

Digitised health records

The sole idea of digitizing your health records is to make it easy and convenient for you to access and store these. This proves to be of great help in times of emergency or when you are travelling.